What shipping options do you offer?
We only offer Courier Service.
What are your shipping rates?
We offer $9.95 Flat Rate Shipping Australia Wide on All Products, FREE SHIPPING if you spend $75* or more. Please note that some orders, bulky items and/or regional areas are not eligible for deliveries. Low rates for bulky items.
What post carries services do you use?
Australia Post is currently used for dispatched on all orders. We use the most suitable carrier for your order size, weight and destination. We use the fastest possible service to your area. While we can't offer overnight shipping to regional areas or an oversize items, we will still get your parcel to you as fast as we possibly can.
How soon will you dispatch my order?
Orders are generally shipped from our distribution centre, which is located in Brisbane the next day* after full payment is received. Once a parcel is sealed and ready for collection by our post or courier drivers, the order cannot be changed or cancelled.
Do you deliver to PO Boxes?
Yes! We can ship most orders to PO boxes, but please note that we are strictly limited to Australia Post services. Please note that some orders, bulky items and/or regional areas are not eligible for PO Boxes.
Do I have to be home to receive my parcel?
Not necessarily. If you know you won't be at home to receive a parcel, you are able to issue an Authority to Leave. Just tell us in the Customer Instructions a safe location that is accessible by the delivery driver for the parcel to be left unattended. Issuing an Authority to Leave voids your shipping insurance, and we cannot replace parcels that are lost or stolen.
For all Australia Post parcels, we mark them with a 'Do Not Safe Drop' label. This means that if you're not home, a calling card will be left in your letterbox and the parcel will await collection at your local Post Office. Sometimes the contracted delivery driver might forget to leave a calling card, so always check your tracking (where possible) or your parcel may be returned to us automatically after a week or so. Failure to do so may result in a return, and you may be refunded minus shipping, handling, and re-stocking fee. We cannot be liable for re-shipping costs under these circumstances.
Do you ship overseas or internationally?
Unfortunately, due to carrier and warranty limitations, we are unable to supply to addresses outside of Australia.
Are all your products in stock?
The Bargain Plus website uses a live stock level system. If our website says that we have an item in stock, then it's on our warehouse shelf in Brisbane waiting for you! While stock errors sometimes occur, we will always do our best to solve the issue to your satisfaction as quickly as possible.
If a product is sold out and you still want to make a purchase with us, the easiest way to be notified of fresh stock is to enter your email in the 'Notify Me' box. This is not a subscription - a one-time message will be sent to you as soon as our stock level updates. Most of our replenish within 2 weeks, but some stock comes from overseas and may take longer.